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If you left a message for a CTS employee on either voice mail or e-mail,did he/she respond in a timely fashion (24-48 hours)? Yes No If not, how long did it take for you to receive a response?
Were you treated professionally by the employees you dealt with? Yes No
Was your question/concern resolved efficiently and to your satisfaction? Yes No If not, please state what improvement(s) could be made:
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